What is an effective way to establish rapport in professional interactions?

Engaging in genuine interest and active listening is a fundamental approach to establishing rapport in professional interactions. When you show genuine interest in what others have to say, it demonstrates that you value their perspectives and contributions. Active listening involves not just hearing the words being spoken, but also understanding the message being conveyed, which includes paying attention to non-verbal cues, asking clarifying questions, and responding thoughtfully. This behavior creates a more open and trustworthy environment, encouraging collaboration and enhancing relationships.

On the other hand, talking only about yourself can alienate others and make them feel undervalued. Relying solely on formalities instead of personal connections may establish a sense of distance rather than rapport, and consistently talking over others undermines communication and can lead to misunderstandings and resentment. By contrast, engaging actively with others fosters mutual respect and encourages a more effective exchange of ideas.